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Hello everyone!
I am in a dilemma right now. Two 3rd party individuals filed a complaint against me (coursed thru my employer) regarding my supposed blighting and verbal altercation (through phone). The complainants had an easy access to the GODS of this prominent conglomerate where I am employed in one of its subsidiaries.
My company started investigating, requiring me to submit my explanation thru email. They then forwarded a memo requiring to provide reasons why I should not be imposed with the 12-day suspension for supposedly violating a provision of the company rules specifically the provision on "disrespect of customers."
First, the incident occurred after office hours, I was not on official business that time, but was there (with my friend) exercising, in our individual capacities, as consumers and at that time, as customers of the organizers of the running event that was concluded recently.
First, I have always insisted that I and my friend, were the customers at that time. And that the verbal altercation that transpired over the phone was brought about by the inconvenience that we experienced in the registration for the run.
The company has withheld the release of my performance appraisal for 2010, and therefore my performance bonus, which should have been released last March 30, was also withheld.
I would like to know if the company really has the authority to conduct the investigation. Also, I would like to know what reasons I can provide my company that would really imply that we were the customers when the incident happened.
I did not actually register for the run but accompanied my friend. The thing is, I wrote my name and contact details on a piece of paper, hoping that the sponsor of the run would be able to provide me with a fast and favourable response to our queries especially on the no-return-no-exchange rule on singlets and non issuance of official receipt at the point of transaction.
I hope somebody can shed light on this.
I am in a dilemma right now. Two 3rd party individuals filed a complaint against me (coursed thru my employer) regarding my supposed blighting and verbal altercation (through phone). The complainants had an easy access to the GODS of this prominent conglomerate where I am employed in one of its subsidiaries.
My company started investigating, requiring me to submit my explanation thru email. They then forwarded a memo requiring to provide reasons why I should not be imposed with the 12-day suspension for supposedly violating a provision of the company rules specifically the provision on "disrespect of customers."
First, the incident occurred after office hours, I was not on official business that time, but was there (with my friend) exercising, in our individual capacities, as consumers and at that time, as customers of the organizers of the running event that was concluded recently.
First, I have always insisted that I and my friend, were the customers at that time. And that the verbal altercation that transpired over the phone was brought about by the inconvenience that we experienced in the registration for the run.
The company has withheld the release of my performance appraisal for 2010, and therefore my performance bonus, which should have been released last March 30, was also withheld.
I would like to know if the company really has the authority to conduct the investigation. Also, I would like to know what reasons I can provide my company that would really imply that we were the customers when the incident happened.
I did not actually register for the run but accompanied my friend. The thing is, I wrote my name and contact details on a piece of paper, hoping that the sponsor of the run would be able to provide me with a fast and favourable response to our queries especially on the no-return-no-exchange rule on singlets and non issuance of official receipt at the point of transaction.
I hope somebody can shed light on this.
