same situation.. we were told that these are emergency overtimes that mandated to us with provisions in labor code.. well that's what they say...
(a) When the country is at war or when any other national or local emergency has been declared by Congress or the Chief Executive;
-------im not aware of any war being declared-----
(b) When overtime work is necessary to prevent loss of life or property, or in case of imminent danger to public safety due to actual or impending emergency in the locality caused by serious accident, fire, floods, typhoons, earthquake, epidemic or other disaster or calamities;
------no calamity in locality---------
(c) When there is urgent work to be performed on machines, installations, or equipment, in order to avoid serious loss or damage to the employer or some other causes of similar nature;
-----we work with computers, but this paragraph i think is about repairs, installations, but not customer service, just my 2 cents anyway; however, im not sure what it means by similar nature.. is it pertaining to serious loss or damage, or abt any loss that company may suffer...cause the main reason for "emergency OT" is that lack of available people to cover the calls w/c would result to loss... is this paragraph abt working on equiptments resulting to loss, or is it loss in general??-------
(d) When the work is necessary to prevent loss or damage to perishable goods;
-----call center? perishable goods? people die, perish i guess, anyway this one will be just funny if this is the basis-----
(e) When the completion or continuation of work started before the 8th hour is necessary to prevent serious obstruction or prejudice to the business or operations of the employer; or
---- emergency OT or required OT are being plotted in advance, a week, a month before-------
(f) When overtime work is necessary to avail of favorable weather or environmental conditions where performance or quality of work is dependent thereon.
------talo pa pagasa, alam nila weather kung ito reason plotting it in adv-----
i don't have a problem working OT since these are compensated.. but i'd rather have the option to render or not to render it....but they just keep saying that we are required to do it because of provisions on labor code.... anyone pls respond... is mandatory OTs by call centers equate to forced labor ..prng kse it conflicts with constitutional right against involuntary servitude... i really hope someone can expound...ty ty po..