My last day at work was on 27 Dec 2013. The HR manager told me to surrender my ID, Access Card and Health Card, and by the end of January 2014, I would get my back pay. There was no clearance asked. No forms to be signed for exit or whatsoever. Last January 30, 2014, I emailed the HR manager to follow up my back pay. And so, this time she said, mid February I should be expecting my back pay which will be deposited directly into my account and CoE be will sent through email post that. Since the payroll department is based in India, we usually get our salary 2 days before the 15th and 30th. According to a former colleague who worked in a bank, my receiving of back pay should be synchronized with them receiving their salary.
I already emailed the HR manager twice since Feb 15 but no response was given.
Please enlighten me about the due process should have been taken. Do I have a valid claim to question them?