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Hi,
My mom has a credit card (principal) and my aunt was under her (secondary).
My mom decided to close her credit card account because of personal issues (another story).
Weeks after my mom found out that my aunt re-open her closed account via the customer support without my mom's knowledge. Apparently, my aunt re-open her account as pretending to be my mom.
The next banking day, my mom immediately close my aunt's account again. When my mom ask the bank if my aunt can open the account again, the bank said that since my aunt knows my mom's personal info then she probably can.
Now, what should we do?
My mom has a credit card (principal) and my aunt was under her (secondary).
My mom decided to close her credit card account because of personal issues (another story).
Weeks after my mom found out that my aunt re-open her closed account via the customer support without my mom's knowledge. Apparently, my aunt re-open her account as pretending to be my mom.
The next banking day, my mom immediately close my aunt's account again. When my mom ask the bank if my aunt can open the account again, the bank said that since my aunt knows my mom's personal info then she probably can.
Now, what should we do?
