hingi po sana ako ng advice and steps, on how can we get even with the travel agency that book us to hongkong and none of it materialiaze,
nag book kami a year ahead of our trip, we already paid the full amount of the package tour for hongkong, ngaun pag dating namin sa hongkong walang sumundo samin, wala kaming booking sa hotel na naka lagay sa iterenary namin, so basically we are on our own, 1st time lang namin sa hong kong and meron pa kaming kasamang 4 na toddler, we want to get our money back and plus the physical, moral damages, Kindly guide us on what steps should we do, nakaka usap pa namin ung agent(manager) kaso puro paasa lang ung sinasabi samin, please help thank you