NEED ADVICE PLEASE =( , ALLOWANCE REMOVED AND TRANSFER WITH JUST A DAY NOTICE

Good day! I just need an advice and be enlighten. Nagttrabaho po ako sa isand BPO Company for more than 5 years. Ang ngyari po ay nagkasakit po ako at absent ng ilang araw pero ng bumalik po ako ay may ddocument po ako galling sa mga doctor n tumingin sa akin, nung araw n pumasok ako(Friday) kahit wla pang fit to work my supervisor said that I will be transferred to another line of business under the same acoount. and said that the training will start Tuesday of the following week , same day the OM from my previous account told us that the OM from the account were we will be transferred listened to our calls and were chosen, no documents signed ,sabi ng Hr n yung may mga Line of business allowance of 4k will still have it it but for new hires that like less than six months or those n nahire after marc h this year willno longer have that, now we are on the said training nasurprise kami kasi yung lob allowance naming is no longer included in our pay , we were not told that during training it will be removed. we find out that the other wave na incumbents like us were given their lob allowance even though they are on training. our transfer has no documentation . tama po ba yun?

I would really appreciate if someone can eenlighten mee po, ako po ay single head of the family got two small kids, a sister with disability and I'm the one sending my youngest sister to school, my mom is old and my father is deceased

In BPO, some allowances are connected with the account or the job you are doing. Once you are transferred to another position, you will lose the allowance you have from the previous position.

In HR, transfers "should" have been documented. Yes it is possible to transfer employees from one position to another and documentation will follow, baka napatungan lang ang papeles mo. However, until there is no documents, you cannot claim what you should have or should not have. Follow it up with your HR.