Condo liable

Ask ko lang po anu po buh pwde e file o cnu po pde reklamo kc ang condo unit q is located next to the top kc ng tatrabho cla s roofdeck ngaun po hindi cla ng paalam about construction s roofdeck now it happen nasa kalagitnaan cla ng construction at gabi noon malakas ang ulan na shock po aq kc bigla bumagsak ang kisami n mraming tubig nabsa ang ibang gmit wen i report to condo corp sec it takes how many days action and sabi nila hind raw nila sasagutin ang mga nabasang gmit only the damage celling they replace what best i can do so that the liable for this incedent well pay pls po any idea