I hope this question can also serve other BPO employees coz BPOs are popular these days.
Our account will soon be closed. According to the BPO company, they can help look for another account for us BUT the location and the pay is much lower than the current account.
In this case, can the BPO agent refuse and get entitled for a seperation pay?
Regardless if yes or no, can someone please also refer me to the labor code for BPO companies. They're claiming that BPO companies follow a different labor code because the employees are hired base on an "account basis" .