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Need your help regarding bank transaction.. Asap po.

2 posters

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frielle


Arresto Menor

Hi! I badly need your help/advice regarding sa bank transaction ko. Tinawagan ako ng metrobank sinasabi na ihold daw nila yun 10k na laman ng atm ko which is payroll acct yun. Dahil may report daw si eastwest bank na may withdrawal transaction ako na 10k last July25, 2015 pa. Na hindi nabawas sa balance ng atm ko that time na nag withdraw ako.
Pinagtataka ko lang po ang transaction time nung july 25 is 8:20am. Unusual na mag withdraw ako that time kase may pasok ako sa office ng 8:00am.
Please help po pano po maayos ito.. Ano po dapat ko gawin.?

attyLLL


moderator

you may be a victim of skimming. request for an investigation and the cctv footage.

but actually, it doesn't make sense. if your account was not deducted at the time of the withdrawal then they should not put a hold on your account.

https://www.facebook.com/BPOEmployeeAdvocate/

frielle


Arresto Menor

Sir ano po ba dapat ko gawin nahold na nila yun pera sa atm ko. 10k is a big amount hirap po kitain yun. Bukas po ay pupunta ako sa metrobank para makita po yun report na ginawa ni eastwest bank. And makita yun nga transaction. Pano ko po makukuha yun pera na naka hold sa kanila??

attyLLL


moderator

if they refuse to give it back, you can file a complaint at the central bank.

https://www.facebook.com/BPOEmployeeAdvocate/

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