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Hi, I've been employed as a call center agent since April 2014. Starting September I've been unable to work due to my medical condition and was advised to undergo major operation. I was permitted to be on medical leave of absence mid-september after providing medical documents. Two days after, I was scheduled to be admitted to undergo major operation. However, after being informed that my health insurance will not be able to cover for the entire hospital bill I declined to be admitted and decided to look for another hospital. I ended up going back to my home province to seek for financial aid and undergo the needed operation.
To make the long story short, when I reported back to work past mid-October I was advised that I was already attrited due to No Call No Show. My employer explained that they sent a Return-to-Work order to notify me on Oct 10 but I did not receive the notice they issued.
I was instructed to provide an explanation why I did not report to work when I came back to present my medical documents and fit to work. Although I was not given a Show Cause memo to respond to, I provided details from the date of my supposed admission until the medical operation was done and attached medical documents for reference. They scheduled for a hearing after a month from my return. I've explained that I was under the impression that I was on medical leave of absence, hence, the reason why I provided medical documents upon return. They questioned why I did not notify them of my status and I've explained that I was under the impression that I was on medical leave of absence and had major operation which would take a month.
During the scheduled hearing, which eventually turned out to be an argument, most of my explanation were being contradicted as if I intentionally planned to miss work and they clearly emphasized that regardless if i received the return to work order or not it remains that they have proof of sending it and me not responding to it
I was then advised to wait another week for their decision on the matter.
I hope you could advise me if I can file a case on this matter if ever their decision leads to termination of my employment.
Thanks in advance for your responses.
To make the long story short, when I reported back to work past mid-October I was advised that I was already attrited due to No Call No Show. My employer explained that they sent a Return-to-Work order to notify me on Oct 10 but I did not receive the notice they issued.
I was instructed to provide an explanation why I did not report to work when I came back to present my medical documents and fit to work. Although I was not given a Show Cause memo to respond to, I provided details from the date of my supposed admission until the medical operation was done and attached medical documents for reference. They scheduled for a hearing after a month from my return. I've explained that I was under the impression that I was on medical leave of absence, hence, the reason why I provided medical documents upon return. They questioned why I did not notify them of my status and I've explained that I was under the impression that I was on medical leave of absence and had major operation which would take a month.
During the scheduled hearing, which eventually turned out to be an argument, most of my explanation were being contradicted as if I intentionally planned to miss work and they clearly emphasized that regardless if i received the return to work order or not it remains that they have proof of sending it and me not responding to it
I was then advised to wait another week for their decision on the matter.
I hope you could advise me if I can file a case on this matter if ever their decision leads to termination of my employment.
Thanks in advance for your responses.
