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Good morning. I have a question. According to NTC Memorandum Circular No. 5-06-2007 Under section 2. "2.6 All terms and conditions of service shall be disclosed to the consumer. He
shall have the right to opt-out from a post-paid service without a penalty
within thirty (30) days from the start or commencement of subscription.
Add-ons bundled by the service provider with the service are not
considered part of the service.
". I order Pldt fibr. Service has been crappy and ive already exhausted all means of asking help. I want to cancel the service but im locked in to a contract for 36 months. If i cancel anytime within 36 months,i would be charged an early termination fee. Can i cite section 2.6 so i wont be charged an "etf" if i cancel the service? The account is 3 weeks old.
shall have the right to opt-out from a post-paid service without a penalty
within thirty (30) days from the start or commencement of subscription.
Add-ons bundled by the service provider with the service are not
considered part of the service.
". I order Pldt fibr. Service has been crappy and ive already exhausted all means of asking help. I want to cancel the service but im locked in to a contract for 36 months. If i cancel anytime within 36 months,i would be charged an early termination fee. Can i cite section 2.6 so i wont be charged an "etf" if i cancel the service? The account is 3 weeks old.
