Bullying in the office

May katrabaho po ako na nambubully ng other agents. Tier 2 agents po kami at ang nabubully ay Tier 1 agent. Tuwing magtatransfer yung Tier 1 ng call sa amin, binabara ni Tier2 si 1. Sinasabihan niya ng bobo, tanga, etc, although naka-mute sya at hindi naririnig sa recording, dinig na dinig naman sa operation floor, dahil magkatabi lang yung bay namin. Minsan ng na HR etong Tier 2 dahil binully din nya yung isang kadepartment namin. Walang nangyari sa complaint, hindi man lang sila pinagharap sa HR, wal rin resolution na ipinaalam sa complainant.

May rights ba magcomplaint si Tier 1 sa HR?
Kung walang mangyari sa HR, saan pwede magcomplain si Tier1?

-Meron
-Sa Manager

Keep filing a documented complain = date, time, what happened, if there is a pattern it will be seen that 1) there is really a harassment happening and 2) HR is not doing anything. Make sure you have a documented copy of the complaint received by the HR that you can show to the manager.