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Hi,
I resigned from my job more than a month ago. Today, the HR sent me a message that I still have an unpaid payment for the HMO (50:50 company:employee). She said I have to pay for the remaining balance until October since I signed their contract stating such matter. However, there was also a statement there in the contract that says they have to deduct the remaining balance from the final salary whenever the employee ends his/her service for the company. I never had a copy of this contract and I admit I totally forgot about the latter statement. All I remembered was that I signed a paper that allows them to deduct payments every cutoff. My final salary was released and I got the expected amount, no deductions for the rest of the said contract. Now the HR is telling me about the unsettled payment. I asked the HMO directly on why my employer still wants me to pay though I don't work for them anymore. I asked if they have a contract that says anything about paying such dues even if the employee resigned already. The HMO representative just told me that he checked my account and it is still active, then forwarded my messages to my previous company's HR. I asked the HR about why they never mentioned it to me again when I handed them my resignation. I said I never even had a copy of that piece of paper. She even conducted an exit interview. She simply said she forgot. Can forgetting the deductions be a fair reason for them to chase me for the HMO payments (the paper only had company officers' signatures and the company logo; none from the HMO) and then stop me from getting my COE and Exit Clearance? I doubt that I have a balance in the HMO. Also, why wouldn't they cut my subscription to end payments? I never had a copy of their contract with the HMO.
Thank you so much to those who will respond!
I resigned from my job more than a month ago. Today, the HR sent me a message that I still have an unpaid payment for the HMO (50:50 company:employee). She said I have to pay for the remaining balance until October since I signed their contract stating such matter. However, there was also a statement there in the contract that says they have to deduct the remaining balance from the final salary whenever the employee ends his/her service for the company. I never had a copy of this contract and I admit I totally forgot about the latter statement. All I remembered was that I signed a paper that allows them to deduct payments every cutoff. My final salary was released and I got the expected amount, no deductions for the rest of the said contract. Now the HR is telling me about the unsettled payment. I asked the HMO directly on why my employer still wants me to pay though I don't work for them anymore. I asked if they have a contract that says anything about paying such dues even if the employee resigned already. The HMO representative just told me that he checked my account and it is still active, then forwarded my messages to my previous company's HR. I asked the HR about why they never mentioned it to me again when I handed them my resignation. I said I never even had a copy of that piece of paper. She even conducted an exit interview. She simply said she forgot. Can forgetting the deductions be a fair reason for them to chase me for the HMO payments (the paper only had company officers' signatures and the company logo; none from the HMO) and then stop me from getting my COE and Exit Clearance? I doubt that I have a balance in the HMO. Also, why wouldn't they cut my subscription to end payments? I never had a copy of their contract with the HMO.
Thank you so much to those who will respond!
