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Good day. Tanong ko lang.
Are there any laws regarding the violation of terms and condition sa contract? Meron bang criminal case to? Or ano pwede i-kaso sa akin?
Bali may unsettled bill kasi ako sa isang telco company. 24 months lock-in pero hindi ko binayaran yung last 4 months. Ngayon balak ko bayaran yung natitirang months then i-extend ko ng 1 month yung usage tapos ipapaputol ko na. So unsettled charges + 1 month charges yung babayaran ko.
Update ko lang to. Last September 24, naka-receive kami ng letter from PLDT. Demanding a payment for pre-termination fee kung gusto na putulin yung service(~6K) or pay the unsettled bill (3030 PHP) + contract extension daw. Bali nagpunta kami sa service center ng PLDT that day at dinirecho kong tinanong yung sa customer service kung kailan pwede ipa-disconnect. Sabi naman nya pwede na since tapos na yung 24-month contract basta bayaran daw yung unsettled bill. Binayaran namin then finorward na nya yung disconnection request.
The following day may tumawag sabi kailangan daw i-extend yung contract until November. May karapatan ba silang mag-demand ng ganon? I've read yung terms and conditions nila pero wala naman akong nababasa about dun sa extension...
Bali may unsettled bill kasi ako sa isang telco company. 24 months lock-in pero hindi ko binayaran yung last 4 months. Ngayon balak ko bayaran yung natitirang months then i-extend ko ng 1 month yung usage tapos ipapaputol ko na. So unsettled charges + 1 month charges yung babayaran ko.
Update ko lang to. Last September 24, naka-receive kami ng letter from PLDT. Demanding a payment for pre-termination fee kung gusto na putulin yung service(~6K) or pay the unsettled bill (3030 PHP) + contract extension daw. Bali nagpunta kami sa service center ng PLDT that day at dinirecho kong tinanong yung sa customer service kung kailan pwede ipa-disconnect. Sabi naman nya pwede na since tapos na yung 24-month contract basta bayaran daw yung unsettled bill. Binayaran namin then finorward na nya yung disconnection request.
The following day may tumawag sabi kailangan daw i-extend yung contract until November. May karapatan ba silang mag-demand ng ganon? I've read yung terms and conditions nila pero wala naman akong nababasa about dun sa extension...
Last edited by alphapao on Fri Sep 30, 2016 10:27 am; edited 1 time in total
