Its been over 2months now and evrytime i call they inform me that they dont have the exact specs of the gadgt i had. They offered to replace me with the same model but with a lower memory 32mb provided i pay the same principal amount for redemption. And this offer is open until there is already an ipad4 32mb item that the owner failed to redeem. I dont think its fair on my end..do you? Please advise wher and to who i should ask for legalities for this problem.