Lost Labor Case due to command of responsibility

Hi Atty.
I filed a labor case March this year. Unfortunately I lost in the case due to "command of responsibility" . I'm an operations manager in call center. May agents dropped calls . They were all terminated including their team leaders. After a week. They terminated me. I filed a labor case of illegal dismissal. Please enlighten me about command of responsibility,

that means you are responsible for your subordinates..

But I'm not the direct report of those agents. Hierarchy is agent reporting to Supervisor then supervisor reporting to me as a manager.

Command Responsibility means that the mistakes of your subordinates is also your mistake. As a manager, you cannot wash your hands and say that you are not aware and thus you are not liable to whatever offenses your subordinates did. As a manager, it is your responsibility to oversee your people. and not simply rely on your supervisor.

Here's a concrete example:

In a fastfood chain where half cooked chicken is served and the customer complains, the party responsible for that is not only the production crew who mistakenly half-cooked the chicken but as well as the the supervisor, the manager in the branch and the area manager.

I hope you would understand that being a manager is not only a title but a responsibility and liability as well. You are placed in that position entrusted by the company to overlook and over see the area and the people given to you

If we follow your logic , how come my boss and her boss were not terminated too? No sanctions given to them by the company.

It is an issue you can point out and make it an argument in you motion for reconsideration

Thank you. We have 10 days to appeal.

Good Luck

Thank you po.

just focus on filing your appeal.

Talo po sa caso sa court of appeal