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BPO Company compromised my Personal Accout

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1BPO Company compromised my Personal Accout Empty BPO Company compromised my Personal Accout Thu Mar 28, 2013 11:19 am

mztakahashi


Arresto Menor

Hello,

May question po. Kasi one of the employees from a BPO posted my Personal Information in FaceBook (My Personal Email Address that is registered and I am using for games that they support), I contacted them as a customer since hindi nako affiliated sa kanila but rude yung nakausap ko and found out na its my account so he posted it in Facebook and verbally assaulted me in Facebook because of me contacting and asking for help.

Pwede po ba ako magfile ng complaint kasi knowing that any BPO companies should always protect their customer's information pero itong empleyado nila posted my personal information.

Salamat in advance.

attyLLL


moderator

i recommend you first write to their management about the incident.

https://www.facebook.com/BPOEmployeeAdvocate/

mztakahashi


Arresto Menor

Gudpm Sir,

Salamat po sa response. Nagsend napo ako ng email regarding sa incident and said na they will review it. Hopefully the screenshots and the sessions are enough kasi sa experience ko with them may mga grabe ang offense pero nakakalusot parin dahil narin sa politika sa loob ng workplace.

Thank you and more power.

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