Ask lang po sana ako kung ano po pwede kong gawin. Kumuha po ako ng motorcycle sa motortrade through installment for 2years. Nagdown po ako ng 15K para po medyo mababa ang monthly ko. Nakakatatlong monthly payments na po ako ng dumating po ang plaka at C.R. ng motor ko. After a long wait of my papers problem comes. Feb. 2010 po kami kumuha ng motor then we found out po sa C.R. yung year model po ng motor is 2008 pa po. So nag react po kami and questioned them kung bakit ganun ang binigay nilang motor sa amin almost 2 years n sya. Never nila kaming ininform about dun sa status ng motorcyle nila. Sabi nila baka daw po nagkamali yung LTO kasi lahat ng docs nila is all 2010. Bigyan dw kami ng feedbak after a week ipapachange daw po nila sa LTO yung 2008 magiging 2010. Nung nagfollow up ulit about dun sabi dumating n dw po yung C.R. but when we saw the C.R. its just the same but they erased the 2008 and become 2009 and they said its was a countersigned by the LTO officer. But then we insist and we need 2010 model. After that they never contact us. We talk the manager and we demand na its either ibalik nila yung pera atleast the down payment or change nila yung motor which is 2010 model since 2010 kami kumuha or less the monthly. But parang balewala kami sa kanila. So we decided to go at DTI and file a complaint to Motortrade. But since then no final decision from their company and sometimes they dont go in our hearing. Until our final hearing hindi nila kami sinisipot. Until now hindi nila kami kinakausap para makipag ayos. Now we are waiting for the decision of the DTI. But this month August 2011 we received a letter and Bank of makati filed a case in the court so we have a hearing on October. Motortrade and Bank of Makati are sister company. Right now I dont know what to do or what is the first step to do. Ano po kaya ang pwede kong gawin dito sa kaso ko po? Sana po matulong nyo po kami. Salamat po and God bless.