I would like to seek some advice regarding an online seller which is a minor.
I have order something to this seller November last year and had paid it the same month. As per the seller, the expected date of arrivial of goods is January 2017 but until now i didn't receive anything. She's not been providing update for months not until other buyers started complaining about it. Last May i just found out that she has many buyers that have the same case as me. I also learned recently that the seller is still a minor. We are planning to take some legal action for this but upon knowing that she's a minor makes us think if we can still proceed to it. She has a partner with this online business and that partner of hers is the one who do things to make up to the buyers. Based on her, all payment for the orders goes to this minor's acct and i believe it since it's her name (minor seller) that reflects when i pay.
Please advice us what action can we make since the seller just ignore us and don't do a things to fulfill his obligation to us.
Thanks in advance,
Chimchim