Cocolife Insurance- Future Savings Platinum Cancellation

Hi,

Ask ko lang po kung may magagawa pa ba akong ibang paraan para macancel yung Future Savings Platinum at mabalik po yung pera ko?

Someone approached me sa Glorietta (Sept. 18, 2016), tinanong kung my credit card,atm card tapos ininvite sa office nila nagkaron ng discussion about plans. They said na its a savings with insurance etc. They are so persistent lumapit na saken ang supervisor at manager to convince me. They are asked for my credit card sabi nila its for verification only kasi madami naman di naaaccept kasi pang purchase lang daw pwede. The manager gave me the paper hindi ko na notice na yun pala is authorization makapag charge sa card ko out of frustation kasi sobrang kulit nila at kaylangan ko na umuwe I hand over my card then yun natransact nga that's 18,936.63 a big amount of money. They gave me the receipt and  I signed a confirmation sheet na Congratulations. Sila na yung nagfillup ng details sa confirmation at pina sign na lang saken. Sa pagbibigay saken ng plan sabi ng manager sir walang cancel ha downgrade lang...pero dahil gusto ko na umalis nag oo na lang ako.

The next day (Sept. 19, 2016) dahil narealise ko na parang naloko ako sa mga pangyayari bumalik ako para icancel yung transaction.  I waited 2 1/2 hours just to talk to the manager. I express my plan sa cancellation. Sinabi ko na kanya na sabi nya ay for verification pero hindi pala at sabi nya may pinirmahan ka. Sabi ko kasi parang na deceive nila ako at dun nagtaas na sya ng boses at halatang nagalit  sabi pa nya may video kame mag ingat ka sa mga sinasabi mo.

She gave me 2 options:
(1) They will cancel my plan pero di nila mababalik yung pera ko;
(2) I will downgrade my plan to 5,207.63 at ibabalik nila yung remaining na 13,729.20.
I had no choice but to agree on the 2nd option out of fear na mawala yung pera ko. Sa discussion namen tinanong ko kung pwede ko mawithdraw yung pera if I decide to terminate my plan after a year kasi sabi nya hindi pwede within the year. At she guaranteed na pwede na makukuha ko yun since that is my savings and all i need to do is to surrender my policy.

September 20, 2016 at 9AM I called the main office inquiring for the cancellation of my plan, sa conversation parang pinapalabas na ako talaga yung may mali. Dahil nakapirma ako etc. Sa conversation namen tinanong ko kasi sabi ng manager na mababalik naman yung pera ko if nagdecide ako magterminate ng plan sabi nya hindi guarantee yun.

I felt fooled. Meron pa po ba akong magagawa para completely macancel yung plan ko?

Wala pa po saken yung policy itetext na lang daw nila ako pag nasa kanila na para makuha ko.

Please advise... Thanks.

Hello Mr. Villanueva! Ask ko lang po kung kumusta na yung cancellation niyo sa cocolife. Narefund po ba yung pera niyo? Ganyan din po kasi problema ko ngayon.

Hi Ms. Fatima, oo narefund ko. nasa cooling period pa kasi na 15days yung saken at wala pa policy contract ko. Kung may misrepresentation sa mga sinabi sayo try ka lumapit sa insurance commission.

kristopher what are the actions na ginawa mo?
Ms. Fatima kamusta yung case mo? na refund mo na ba?

Hi po. Pwede po malaman panu nyo narefund ung sainyo? Kasi pinapacancel ko din ung FSP ko pero sabi nila di daw applicable dun ung 15 days cooling off period and non refundable daw po. Please help 😞

Hi Ms. Can you please help me also, I want my money back also.. Gusto ko din kasi icancel yung savings ko.. Paano po ba ang mga gagawin ko? Please I need your help..

Hello... gusto ko sanang ipacancel yung future savings plan ko sa cocolife nung july 19, 2017 since july 18, 2017 ko lang naman inavail yung plan pero nung bumalik ako sa branch na kinuhanan ko ng plan sabi sakin ng finacial adviser na hindi na daw pwede icancel at irefund ang initial payment ko which is 11,298.61z. Pero according sa kakilala ko na nagwowork sa insurance company 100% daw na pwede kong ipacancel yung plan at irefund ang binayad ko dahil may cooling-off period pa. Sa robinsons mall General Trias Cavite ito nangyari.
Patulong naman sa may alam sa inyo at may ganitonh experience din. Thanks!

Hello po. Ganito din problem ko. Pano ginawa nio? Please help. Naiiyak nako sa sobra stress dahil sa insurance na toh. Nawalan ako ng 60k. Please help please.

File a complaint with the insurance commission.

Pwede naman pong irefund

dun kasi kayo mag apply ng insurance sa malalaking company tulad ng philam life, sun life, manulife kasi sila yun legit na insurance at most of the time backed up sila ng foreign company. Ignorance is not an excuse, sa panahon ngayon madami ng manloloko.

good day po i got this policy today from cocolife sm bacolod branch after my deposit they told me to go back after 2 hrs for my policy, after thinking for a while I went back to there office and ask the agent if I can withdraw back my money since I am not interested anymore about there policy. The agent said no I can only get 75% after 2 yrs but I told them i paid the money it's not yet 24h I am sure it is not yet process but she said no they cannot give me back my money, I even talk to their branch manager that same moment he also said I cannot get my money back. I feel I am being hold up that time.please help me. I just want my money back all of it.

Wag kayo maniwala sa cocolife na yan dahil hindi natagal ang mga branches nila ng more than a year.

Good Day...ask ko lang din po...May FSP din po ako sa Cocolife....pro 2 years lang po nabayaran ko....since 2015 hindi na po ako nagbayad ng premiums. Mababawi ko pa rin po ba ung pera ko na naihulog ko dati?

Good Day. ask ko lang din po may FSP din po ako sa Cocolife since Jan 2017. Naka 7 months pa lang ako magbayad ng monthly. Pwede pa ba macancel at mababawi ko pa rin po ba ung pera ko na naihulog ko dati?