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in my opinion, i think you can only file civil case for damages

Article 1170. Those who in the performance of their obligations are guilty of fraud, negligence, or delay, and those who in any manner contravene the tenor thereof, are liable for damages. (1101)

Article 1171. Responsibility arising from fraud is demandable in all obligations. Any waiver of an action for future fraud is void. (1102a)

Article 1172. Responsibility arising from negligence in the performance of every kind of obligation is also demandable, but such liability may be regulated by the courts, according to the circumstances. (1103)

Article 1173. The fault or negligence of the obligor consists in the omission of that diligence which is required by the nature of the obligation and corresponds with the circumstances of the persons, of the time and of the place. When negligence shows bad faith, the provisions of articles 1171 and 2201, paragraph 2, shall apply.

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but the burden of proving the same is on your part na walang vehicle na naka standby, walang nurse/doctor at that time, etc.

condolence po...

eto po yung mga links na nakita ko,


http://www.tourism.gov.ph/Downloadable%20Files/Hotels,%20Tourist%20Inns,%20Motels,%20Apartels,%20Resorts,%20Pension%20Houses%20and%20Other%20Accommodatoin%20Establishments.pdf

general facilities > medical services (try to know what is the classification of Eastwood Richmonde Hotel first)

eto pa...

http://www.doh.gov.ph/sites/default/files/Chapter%2014.%20Hotels,%20Motels,%20and%20Apartments,%20Lodging,%20Boarding,%20or%20Tenement%20Houses,%20and%20Condomiums.pdf

Mama is alive but has not awakened yet. Thanks for the input, will check on it.