Now, what happened is that my OB recomputed for my due date and advised me I would be due roughly one week before the date reported in the ultrasound result. I advised my company about this and they agreed to have my maternity leave amended.
I started my leave on the 8th of this month and I was told that I would get my benefit on the 15th which will be credited with my salary. I understand that normally the benefit is given before the start of the leave in the form of a cheque but in this case I was willing to overlook that because of the changes made on my leave application.
My problem now is that both my salary and my maternity benefit were not credited to my payroll account on the 15th. I checked with my bank and was told that the company did not forward any credits to my account. I checked with my employer but they said they already forwarded the money to my account and I have to follow up with the bank.
I'd like to know if I can file a complaint regarding the following concerns:
- is it legal to advance only half of the benefit before the start of the leave? If not, can I still file a complaint even though I already signed an agreement?
- Is it allowed to issue the maternity benefit as a credit to employee's salary instead of the cheque stated in the guidelines provided by SSS?
- Can I file a complaint even if it's only a two-day-delay after the promised date for my salary and benefit?
- If I do file a complaint, who would be liable, my employer or the bank? And where should I file my complaint?
I would appreciate a quick response to this query. Thank you in advance!