No return/exchange policy

confuseyous · 1 No return/exchange policy Fri Sep 07, 2012 4:37 pm

confuseyous

Arresto Menor

Posts : 4
Join date : 30/05/2012

Hi Atty! Good day! I purchased an appliance at Ace hardware and upon using it, found out that it was defective. I returned to the store and asked for a refund but they refused and told me that they will only replace it, I did not agree but seeing as I did not have a choice that time accepted the exchange. I now learned that the replacement product is still defective and now I really want to just get the refund and just buy from another store. what can I do to get my refund?

arnoldventura · 2 Re: No return/exchange policy Sat Oct 21, 2017 10:03 am

arnoldventura

Reclusion Perpetua

Posts : 516
Join date : 10/08/2017

Just claim for that refund and present your receipt, and narrate your experience about getting defective items twice already (including the replacement). Refund is among your rights as a consumer. Try reading this. https://www.alburovillanueva.com/warranty-hidden-defects

No return/exchange policy

1 No return/exchange policy Fri Sep 07, 2012 4:37 pm

confuseyous

2 Re: No return/exchange policy Sat Oct 21, 2017 10:03 am

arnoldventura