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Hi Atty.,
We have a quarter incentive scheme in our company (BPO) where a final attendance score of yy% is a requirement to be entitled to the quarterly incentive payout.
I handle four TLs, and report to an Ops Mgr (OM). The data I sent my OM showed that TL xx failed attendance, disqualifying TL xx for payout. The final data that my OM sent to HR is different from the one I originally sent. TL xx in the OM's data passed the attendance. All other data for the other TLs are the same, except for TL xx's attendance. It appears to me that OM deliberately changed TL xx's attendance. TL xx also hinted to me that OM will "fix" the issue.
I've already forwarded my concern to HR, requesting them to investigate but I don't think this case will go far with them as I'm a subordinate raising a case over a superior.
What remedy do you think is available to me? My concern is that if OM can "fix" data for someone he favors, he can also fix the data against anyone he doesn't favor. Who is accountable in this situation -- the OM, the company for not having a check and balance system, or both? I find it hard to think of negligence on the OM part when everything in the data is the same except for the failed attendance that somewhat became passing.
Thank you.
We have a quarter incentive scheme in our company (BPO) where a final attendance score of yy% is a requirement to be entitled to the quarterly incentive payout.
I handle four TLs, and report to an Ops Mgr (OM). The data I sent my OM showed that TL xx failed attendance, disqualifying TL xx for payout. The final data that my OM sent to HR is different from the one I originally sent. TL xx in the OM's data passed the attendance. All other data for the other TLs are the same, except for TL xx's attendance. It appears to me that OM deliberately changed TL xx's attendance. TL xx also hinted to me that OM will "fix" the issue.
I've already forwarded my concern to HR, requesting them to investigate but I don't think this case will go far with them as I'm a subordinate raising a case over a superior.
What remedy do you think is available to me? My concern is that if OM can "fix" data for someone he favors, he can also fix the data against anyone he doesn't favor. Who is accountable in this situation -- the OM, the company for not having a check and balance system, or both? I find it hard to think of negligence on the OM part when everything in the data is the same except for the failed attendance that somewhat became passing.
Thank you.
