Before renting, we asked if we are to deposit a certain amount for security, and yet they told us that our IDs are enough for deposit. we can claim them after we return the stuff. No due date was mentioned before affixing our signature on the list they required us to sign. No due date was also stated in our receipts. now, we returned the stuff, but the establishment cannot give our IDs back. We badly needed those Ids, and paying that penalty is not even justifiable. we did try to talk it out yet they insisted on their claims.